Wonderchat

Overview of Wonderchat

Businesses have reported positive outcomes from using Wonderchat, including reduced support queries, improved customer satisfaction, and enhanced efficiency in handling customer interactions.

Key Features of Wonderchat

• Quick Setup : Users can instantly build AI chatbots from their knowledge base with a simple 5-minute setup process that requires no coding.

• Custom Training : Chatbots can be trained using data from site links, YouTube links, or uploaded files, enabling them to answer questions about the user's product accurately.

• Customization : Users can customize their chatbot's role, tone, style, and behavior to fit their brand's identity.

• GDPR Compliance : Ensures that user data is handled in compliance with GDPR regulations.

• Support Query Reduction : Capable of reducing up to 70% of support queries by providing instant 24/7 support.

• Smart Routing : Includes features for routing to email support or live chat and escalating queries into a ticketing helpdesk.

• Feedback Collection : Offers tools for monitoring customer feedback on chatbot conversations.

• Detailed Analytics : Provides detailed reporting on user conversations, AI summaries, and topic classifications.

• Integration : Compatible with popular apps and websites, making it versatile for various business needs.

How it works

Businesses have reported positive outcomes from using Wonderchat, including reduced support queries, improved customer satisfaction, and enhanced efficiency in handling customer interactions.