DigitalGenius
DigitalGenius
Automates ecommerce customer service with personalized, empathetic responses.
Overview of DigitalGenius
DigitalGenius has been instrumental in helping businesses scale their customer service operations efficiently. Brands like On, AirUp, and Porto's have reported significant improvements in handling customer inquiries, with some achieving an ROI of over 600%. These successes highlight the platform's ability to manage increased service demands without compromising on quality or customer satisfaction.
Key Features of DigitalGenius
• CARE AI : A unified platform that combines conversational and visual AI for understanding customer queries, deep integrations for resolving issues, and generative AI for crafting personalized and empathetic responses.
• Deep Integrations : DigitalGenius seamlessly connects with a wide array of platforms including shipping carriers, ecommerce platforms, ERPs, payment providers, and loyalty platforms. This enables the AI concierge to autonomously generate return labels, identify lost packages, conduct carrier investigations, estimate shipping times, and process replacements and refunds without human agent intervention.
• Visual AI : Trained on a diverse product range, the visual AI component can detect defects and quality issues, read product barcodes to identify specific items, and automatically initiate replacement orders while alerting quality control teams.
• Generative AI : Powered by OpenAI's top-tier generative AI, fine-tuned for ecommerce scenarios, DigitalGenius offers personalized customer experiences. It includes built-in safety features to prevent unintended content generation and adapts to the brand's tone of voice, utilizing content from knowledge bases, FAQs, and the website to reduce the need for scripted responses.
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Frequently Asked Questions
First login or signup onto Listnr.
- Once you're inside the dashboard, press "Create Voiceover".
- Paste or type text > Select a voice > Preview the converted speech
- Save or export in WAV or MP3!
You can use our high quality text to speech voices with any video editor like VEED, Invideo, Wideo etc. Listnr's AI Voices are compatible with all major video editors. Read more - Text to Speech for YouTube: How to Use AI Video Makers
Yes, please visit our Homepage for the demo
Listnr is Free for upto 1000 word conversions per month, post that it costs $9/month for the Student plan and so forth! See our pricing
Yes, we support Hindi TTS, you can demo it here - Hindi Text to Speech
Yes, we support Spanish TTS, you can demo it here - Spanish Text to Speech
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